At Cornerstones Enterprise Services, we do
care about our Customers.
All too often, a Company will do work for a
Customer and move on, not
caring whether the Customer is happy with the Services or not, as long
as they have their money.
That is not the case with Cornerstones
· 96% of all unhappy customers will
not tell the
Company about their bad experiences.
· Only 4% of all unhappy
customers will take the time to tell the Company of their bad
· Of the 96% of all unhappy
Customers, 63% will start using
another company without ever letting the old Company know why.
· Every Employee of the Company will
make a mistake sometime
· A mistake made by an Employee will
usually be remembered as
“Cornerstones Services is a Rip-Off” or something of that
· We at Cornerstones Enterprise
not aware of any Unhappy
Customers, but that does not mean that Cornerstones does not have any
· The best way that we can think of
to know if we are doing a
good job in Service is to ask “how are we doing” and make
it real easy to respond, you could even respond anonymously if you
choose to do so.
· Any kind of response helps us to
know if we need to make
changes or not in order to offer a better Service to our valued